Psychological / emotional abuse

Psychological or emotional abuse is language or actions designed to intimidate another person and is usually characterised by a pattern of behaviour repeated over time, intended to maintain a ‘hold of fear’ over them. Forms of psychological abuse include: 

  • intimidation, humiliation and harassment – e.g. threats, calling a resident names, treating a resident like a child, shouting at a resident; 
  • withholding of affection; 
  • refusing a resident access to family members or close friends; 
  • depriving a resident of sleep; and
  • inappropriate removal of a resident’s decision-making powers.

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